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Our Customers Come First
As a trusted name in mobile data management, our experienced approach allows us to identify and conquer various challenges unique to those in the field or on-the-go. From all-encompassing project design—to detailed implementation and ongoing post-sales support—we deliver premier service and remain committed to customer satisfaction.
Project Design
We carefully design your system based on your individual project specifications. Utilizing thorough roadmap planning, the well-trained staff at PCS will help you develop the correct system from day one. This includes:
- A "20 to 40-point" assessment
- Business processes and field activities
- Safety concerns
- Computing form factor
- Ergonomics check
- Communications testing
- Vehicle surveys
- Quality and quantity of the vehicle fleet
- Wireless system surveys
- Demo evaluations and pilots
- Cost / benefit analysis (ROI)
- Leasing options
Learn more about PCS Project Design
Project Implementation
In addition to good design, we provide quality, timely implementation. This encompasses everything you need to get your system up and running including:
Logistics planning
Disk image development/deployment
Asset management
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Installation
- In-vehicle installations
- Wireless systems
- Middleware deployment
- Back-end systems
Project management
Testing
Training
Learn More About PCS Project Implementation
Post Project Support
Don’t have an on-site technical staff? Don’t worry. We offer various post support technical and maintenance packages to fit your needs. Many of our customers don’t have a staff to dedicate to their mobile equipment management, so we fulfill that role. We provide this support through the following options:
- Annual maintenance contracts
- Support tickets or pre-purchased hours of support
- Hourly service
- Image maintenance
- Panasonic services including Panasonic Protection Plus
Learn More About PCS Post Project Support
